Skynet- Useless and a bunch of ****s

My one parcel is with Skynet Local since the 3rd of October 2023. No delivery as yet. When you call they place you on hold for most of the time. Sick and tired trying to call them. Another 4 parcels are with them.and according to the tracking the parcels are in their vechile now for two days. When you call the agent says parcel is out for delivery and still waiting for delivery to take place. They are useless and a bunch of ****s!!!!