AB
A B

1 reviews | Active since Sept 2016

14 Nov 2023, 15:57

Skynet useless

I wish there was a half a star to rate this company.Lack of communication.Been waiting for a very important document since the 29th of October when it was handed over to them by Natis.No sms,email nor whatsapp received like the other Couriers do when they can't get hold you.Not even an sms with a tracking number.Wow...

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply15 Nov 2023, 08:44
Official
Dear AB
Thank you for the review. We apologise for the lack of communication regarding the delivery of your shipment. We understand how frustrating it can be to not receive updates or clear communication about the status of your package.Our team is currently looking into this issue and will make contact with you to provide an update. 
We appreciate your feedback to help us identify areas of improvement.

Yours sincerely,SkyNet Worldwide Express