1 reviews | Active since Apr 2019
SKYNET THE WORST!! ERASE THE NAME!
Disgruntled:Frustrated SKYNET Customer : I WOULD NOT RECOMMEND SKYNET TO MY WORST ENEMIES....
I really do not have words for the Service offered by Skynet Courier services:Staff & Management.
I was a true fool to make use of Skynet services four times & I truly Regret doing so! It sickens me to think what happens to International Customers , if this Pathetic Service is being offered to Me, a Domestic Customer.
Here’s my Story.
My request was to have boxes couriered from Johannesburg to Cape Town.
First Time: A variety of Goods ******/vanished from boxes Boxes dismantled/Torn Apart Not one box, ALL OFF IT.
Second & Third time My boxes ended up Broken/A true sight for sore eyes. Items wet Items of Sentimental value MISSING YET Again, NOT ONLY ONE BOX BROKEN, ALL OF IT!
I reported the Matter. I still await a meeting with Management ( I was told to give dates that would best suit Marelize, Manageress/Johannesburg)
Skynets CEO will be Shocked with the Photographs/Pictures I have of the Boxes taken before and after.
Fourth Time The Drivers ended up at my residence today; and get ready for this, I was told by Skynets drivers that “unfortunately for me” their trolley happened to be broken and MY BOXES COULD NOT AND WOULD NOT BE MOVED TO THEIR TRUC****!
I then contacted the Manageress, named Marelize at Johannesburg Skynet, and her response to me! “I fully agree with them, being the drivers & I am fully aware that the Trolley is broken” Never in my life, have I encountered Management covering and admitting to their errors and not willing to resolve and leave a Customer Content and Happy!
To the reader, you probably thinking why in heavens name have I made use of this atrocious, stinking services after the first slap in the face?
Skynet is under contract with the Company where I am employed and this HOPELESS COURIER SERVICES ARE THE ONLY COURIER SERVICE STAFF MEMBERS CAN USE!! (LETS HOPE THINGS CHANGE SOON)
My honest opinion, had I been the owner of the Company where I am currently employed, I would most certainly have bid adieu to SKYNET WITH IMMEDIATE EFFECT!!!
They are ***********, INCONSIDERATE & NON CARING WHEN IT COMES TO THE CUSTOMERS & DEFINITELY DO NOT GIVE TWO HOOTS ABOUT THE CUSTOMERS GOODS THEY HAVE TO COURIER!
Hello Peter has already sent me a survey to complete regarding feedback received from Skynet (what a Joke)
Really says it all about “Services” Supposedly offered to the Customers who they should put FIRST.
ERASE SKYNET FROM YOUR LIST, YOU WILL NOT REGRET IT. THERE ARE MANY COURIER SERVICES WHO DO CARE ABOUT US THE CLIENTS!
Hello Peter has already sent me a survey to complete regarding feedback received from Skynet (what a Joke)
Really says it all about “Services” Supposedly offered to the Customers who they should put FIRST.
ERASE SKYNET FROM YOUR LIST, YOU WILL NOT REGRET IT. THERE ARE MANY COURIER SERVICES WHO DO CARE ABOUT US THE CLIENTS!
Please accept our sincere apology for the service failure thus far . We will check with Marelize and all parties involved as to what happened and revert with feedback and a solution for the problem at hand , kindly send us your waybill number and contact details to ***
Your correspondence will be highly appreciated .
Regards
Skynet Team
Please accept our sincere apology for the service failure thus far . We will check with Marelize and all parties involved as to what happened and revert with feedback and a solution for the problem at hand , kindly send us your waybill number and contact details to ***
Your correspondence will be highly appreciated .
Regards
Skynet Team
