BI
Brian I

1 reviews | Active since Jun 2021

24 Jun 2025, 14:13

SKYNET - THE WORST COURIER COMPANY EVER!!

THE WORST COURIER COMPANY EVER!! Why anyone or reputable company in their right mind would use this appalling company is beyond me. Return parcel collections for Temu are non-existent with Skynet. Their promises are nothing but lies and their deliberate delay in return collections, is a disgusting, common tactic, used in order to avoid having to collect return parcels from remote areas. I have reference numbers provided by Skynet for return collection dates, however, the reference numbers now mysteriously don't exist on the Skynet system - no verification process available and according to Skynet staff, the process has to be restarted - this is deliberate in order for the return to "time out" with the merchant, who only gives you 30-days in which to return the parcel. I have the dates and names of each person I have spoken to at Skynet, however, none of these individuals can verify discussions, telephone calls or reference numbers, they, themselves provided. Don’t be surprised when this company closes their doors - Skynet is nothing but a ****!

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Replies (1)
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Brian I's update25 Jun 2025, 13:37
Reviewer Update
Further to my complaint regarding Skynet's appalling, non-existent service, I wish to advise that MHG's Courier Services were requested to collect the return parcel from me on the 24/06/2025. MHG's Regional Manager; Randolph Germishuis, arranged the collection and e-mailed me proof of collection, all on the same day; 24/06/2025 - Brilliant Service! Thank you Randolph.
Still no response or apology from Skynet....