SKYNET, THE COURIER NOT TO USE!

Tracking my parcel was good on the day of receiving my waybill number and that was it. 6 days later and still no parcel. From phoning on the day the parcel was suppose to be delivered trough to the 6th day not 1 of Skynet personnel can give me an answer as to where my parcel is. And not one phone call returned from Skynet. Numerous calls from my side, phone call charges on my behalf, calls to head Office, calls to Elandsfontein and still no feedback. In 6 days no one can say if the parcel is lost or wrongfully delivered. 6 DAYS AND NOTHING!!!!!!!!! On the 6th day I received someone else's parcel where my delivery address is scribbled over that persons address. So do they just pick a parcel and "edit" it and send to anyone?? PATHETIC. THERE IS ABSOLUTELY NO COMMUNICATION AT SKYNET THEREFOR NO GOOD SERVICE. THEIR SYSTEM DOES NOT WORK AT ALL!! DO NOT USE THIS COURIER!!