Skynet terrible courier service

The worst courier service I have ever come across. I ordered from samsung and I have not received my order yet. Skynet sends sms's stating they out on delivery but they never come. You are made to anticipate for your package which will never arrive. They sent me an sms twice and yet the package did not arrive. I called skynet numerous times after waiting almost 10 minutes to get through, I was told the driver came and I wasn't at home yet I was home and no one came because I have camera evidence. I was also told that the driver called yet i have phone records stating otherwise. Whats the point of being a courier company when you csnt fulfill your main purpose. Their company feels like a joke. They are ****s who cannot uphold their business ethics. If there is any more lies and delays i will assume that skynet has ****** my package, simple as that! And the phone records are proof of it all. The customer service is really pathetic because of the lies. I was told by their agent that on Monday my order will be out on delivery yet when I call them I am told that my order is still at the depot. Their agents make it seem like the customers is the one wrong and just overreacting. Skynet should just close down if their can't fulfill their duties as a courier service. Furthermore Samsung shouldn't be using this pathetic courier service!! Absolutely ridiculous!! They never answer their calls nor are they honest.