Skynet Stole my Car Licence

On the 29 November SkyNet Durban branch received my car licence for delivery which I purchased through my bank app. It's now the 8th December and I've made numerous calls and to date have not received any positive feedback. Good day,

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Kind regards, Skynet Customer Service That's the message I received today. My car licence needs customs clearance. They run a circus there and to my knowledge have either lost my disk or the driver stole it and made *****ulent plates for another car.