CB
Christine B

1 reviews | Active since Oct 2022

24 Oct 2022, 14:16

Skynet South Africa, no service. Lots of lies.

This is not BAD service. This is NO service and LOTS of lies. 1 Month later, 2 weeks of daily emails and Whatsup and phone calls - still nothing. Even after I emailed and Whatsup my address and cellphone number, the driver could not find my address. Get the same answer every day " will be delivered today".

0
Replies (5)
Skynet Worldwide Express
Skynet Worldwide Express's reply24 Oct 2022, 14:49
Official
Dear Christine Bester

Thank you for sharing your feedback. We are sorry to hear that you had a frustrating experience. We are looking into this issue and will resolve it promptly. We really appreciate you bringing this issue to our attention. Your feedback helps us do better.

Our consultant will be in touch with you to assist. 

Yours sincerely
SkyNet Worldwide Express


CB
Christine B's update24 Oct 2022, 18:31
Reviewer Update
I was contacted by SkyNet and prommised the package will be delivered tommorow. Will keep you posted.
Skynet Worldwide Express
Skynet Worldwide Express's reply25 Oct 2022, 16:21
Official
Your parcel is out for delivery today.
CB
Christine B's update25 Oct 2022, 17:11
Reviewer Update
Had a follow up call this afternoon.
Received my parcel.
Thank you.
Skynet Worldwide Express
Skynet Worldwide Express's reply26 Oct 2022, 08:02
Official
 Good Morning Christine

We are delighted to hear that you have received your parcel. Keeping our customers happy has always been our top goal. 

Yours sincerely
SkyNet Worldwide Express