Skynet SA should close their doors

I cannot for the life of me understand how businesses such as Skynet even exist with beyond poor service delivery.

I really hope that companies don't make use of this courier service anymore as they can't deliver.

In middle December I had a parcel delivered to me through Skynet couriers. For 2 days they text me that they are going to deliver my parcel and both those days the reason why it wasn't delivered was due to "no one being at home". After numerous calls my parcel was delivered on the 3rd day.

Again I ordered a product through a different company and unfortunately they also make use of Skynet and again the same story. Skynet text me that they would deliver on 29 Dec '22, 30 Dec' 22, 3 Jan '23& again on 4 Jan' 23.

On both 29 & 30 Dec '22 they said that nobody was at home even though there was. On 3 Jan I phoned them and they informed me that even though they will deliver they cant tell me when during the day. Needless to say no delivery was made and no call from them either.

On 4 Jan' 22 I again made numerous calls. During the last instance the lady made contact with the driver who told her that he is delivering in 15 minutes. Its 3 hours later and according to the tracking portal they checked the parcell back in.

I understand that service delivery aint up to par in South Africa, but this is pathetic and this business method should not exist, because they dont care about their customers at all.