SKYNET POOR SERVICE

WE AWAITING A PARCEL FROM THEM, ON SATURDAY ALTHOUGH WE SAID DELIVER DURING BUSINESS HOURS GOT A CALL FROM A SKYNET DRIVER PATIENCE MEFULE *** SAID HE HAS OUR PARCEL WE EXPLANED WE ARE AT HOME CAN WE RESCHEDULE HE THEN SAID OH NO THIS POARCEL IS NOT OURS HE IS IN BOKSBURG MY QUESTION THEN WHY PHONE OUR NUMBER HIS RESPONSE MAYBE IT WAS PUT WRONG ON THE WAYBILL, MONDAY 7 APRIL 19:00PM WE GOT ANOTHER CALL FROM THIS DRIVER AGAIN HENCE THAT FACT AGAIN AFTER BUSINESS HOURS WE SAID HE MUST WAUT HERE IT WILL TAKE US 15MIN TO GET THERE HE SAID HE CANT WAIT THAT LONG BUT HE WILL DELIVER NEXT DAY EARLY IN THE MORNING STILL NOT DELIVERED HE **** AND SAID HE CONTACTED US THE PREVIOUS EVENING AS WELL BUT HE DID NOT, CUSTOMER CARE NUMBER I HELD ON FOR 38MINUTES ONLY GOT ANSWERED THEN WITH A PROMISE TO BE PHONED BACK STILL NOTHING 6 HOURS LATER AFTER NUMEROUS CALLS AFTER THAT BEING 27TH IN LINE WHATSAPP MESSAGES AND EMAIL STILL NOTHING OR HELP FROM THESE PEOPLE. THEIR SERVICE IS UTTERLY POOR.