LS
Leera S

1 reviews | Active since Jul 2020

05 Oct 2023, 16:01

Skynet poor service

Parcel was handed to the driver Monday 2nd October, driver says he forgot to submit the parcel. Another parcel that was together with that one has arrived 5th October at the hub but they don't have a bakkie to deliver my parcel I had to go collect it in the hub. Poor service from skynet, now I have to wait few more days to get my parcel.

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Oct 2023, 13:56
Official
Dear Leera S

 We apologise for any inconvenience caused by the delay in the delivery of your consignment. We have set a high standard for ourselves and regret to hear that you had an unpleasant experience with our service. 
Kindly please provide the waybill number linked to your query so that we can follow up immediately.  The tracking details can be forwarded to ***. 
We will be in touch to assist further. 

We are looking forward to serving you better. 


Yours sincerely,
SkyNet Worldwide Express