Skynet parcel not delivered as they claim

I app**** oine for 3.license disks with Natis They claimed skynet delivered the parcels to me which is false because I was at work on the day. I also checked my cameras no delivery was made Skynet cut me off whilst on the call twice I want skynet cape town to track my parcel As my x3 vechiles license expired

The waybill state I signed how is this possible Lizel