SkyNet on a Crash-landing Route

Previously our experiences with Skynet were good but that is not so any longer. We Received SMS on Saturday that our parcels were dispatched and we should be at home to receive them. We waited! We had changed arrangements to cater for Skynet. Why doubt them? Previously they had delivered on time. It’s now Tuesday and we receive another SMS to say that the package was handed to the driver at 7:30 and we must ensure someone is home to receive. We waited with bated breath. Two days ruined waiting for Skynet! Called the customer service line to get an approximate time. Very polite lady cannot assist but it will be today we are assured. It’s like the old Post Office! Will Skynet be where the Post Office is now due to their poor service. Perhaps What a pity they have gone down so badly. An apology in order I think! If they care.