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Dumi M

1 reviews | Active since Jul 2020

03 Nov 2022, 18:12

SKYNET not to be trusted. Use another service provider

If there was an option of zero star, that would be accurate. I have been waiting for my license disc which was suppose to come after 3 days...its day 5. No contact from them. If the Road Traffic Corporation really cares about keeping promises, they should get an alternative service.

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Replies (2)
Skynet Worldwide Express
Skynet Worldwide Express's reply04 Nov 2022, 08:28
Official
 Dear Dumi Masimini

Thank you for sharing your feedback. We deeply regret that we failed to deliver the high standard that you've come to expect from us. 
We apologise for the delay and are working hard to make sure your package is delivered to you. 

Please let us know if you prefer that we call or email you to discuss this further.
 
We look forward to hearing from you.
 
Please do not hesitate to connect with us at any time on *** or ***.
 
We assure you of our personalised service at all times.


Yours sincerely
SkyNet Worldwide Express 
Skynet Worldwide Express
Skynet Worldwide Express's reply04 Nov 2022, 12:40
Official
Dear Siyasanga Mrawusi

Thank you for sharing your feedback. We are sorry for the inconvenience caused by the delay in delivery. We take customer satisfaction seriously and would like to thank you for bringing this to our attention.

Please let us know if you prefer that we call or email you to discuss your query further.

We look forward to hearing from you. 

Please do not hesitate to connect with us at any time on *** or ***.
 
We assure you of our personalised service at all times.


Yours sincerely
SkyNet Worldwide Express