DL
Derick L

1 reviews | Active since Aug 2016

18 Sept 2019, 10:16

SkyNet not living up to their standards

Skynet picked up a parcel from PAXI on 26.08.2019 Still this packet is not delivered. I spoke to a Amanda lady from Paxi today and she confirmed that the package somehow got lost and was found again. Today is 18.09.2019. Almost a month. This is not very satiffying and definately not enjoying your service

Parcel dropped off at P0674 Pep PTA Quagga centre 26.08.2019 16:07:45 Parcel collected by courier from P0674 Pep PTA Quagga centre 26.08.2019 26:30:12 Parcel arrived at Skynet Pretoria hub 26.08.2019 18:17:22 and it is still in transit

Dest

0
Replies (3)
DL
Derick L's update19 Sept 2019, 08:21
Reviewer Update
Still no answer from SkyNet courier. WOW!!!
Skynet Worldwide Express
Skynet Worldwide Express's reply19 Sept 2019, 13:44
Official
 Good Day Derick

Sorry for the late response , please accept our sincere apology for  the service failure you have received thus far .
Please kindly note that one of our agents will contact you shortly.

regards 
Skynet Team 
DL
Derick L's update20 Sept 2019, 10:37
Reviewer Update
Thanks for the email received. Since I disputed this on Hello Peter my query got resolved within 3 days.