SKYNET NOT DELIVERING MY TEXTBOOKS

According to my records, the delivery address for my package is SUNNINGHILL. I have confirmed with Unisa as this is my address. According to your call centre, the package was sent to SUNNINGDALE and returned as the delivery address is not correct. NOBODY called me to notify me. Luckily I called and caught that somebody made a mistake. <br> <br> I then requested to collect the package myself at the Elandsfontein Depot. The number to log a collection just rings and rings and rings and rings. I proceed to go myself to see what is going on.<br> <br> A Mr Morake then came out to speak to me and another gentleman regarding delivery of our UNISA materials. He says that there is a big pile of returned packages and it is difficult for them to locate my package. That is completely unacceptable. What is the purpose of a waybill number is one cannot locate where package is? <br> <br> Spoke with a Mr Mabaso who was rude and completely not helpful.<br> <br> Can someone please do my job and deliver my package!<br> <br> Waybill: UNPD***