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prashanta N
1 reviews | Active since Oct 2021
27 Jul 2022, 13:29
skynet not assisting
Skynet called me to say the truck that had my parcel was highjacked, 3 days later i have no news about what will happen next. how does this go un noticed, firstly they sent a parcel that was supposed to be delivered in germiston to Kuruman, now they are saying the items were ******. they seriously cannot answer. i wonder what they are doing to customers good
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Skynet Worldwide Express's replyOfficial
28 Jul 2022, 12:45Good day Prashanta
As advised, your query was escalated to JDG and a loss letter was sent for a replacement as the vehicle that had your delivery was hijacked.
Once your parcel is ready and handed over to us. You will receive an sms with date of delivery. Again, our sincerest apologies for the frustration and inconvenience caused
Yours sincerelySkyNet SA Customer Service Centre
As advised, your query was escalated to JDG and a loss letter was sent for a replacement as the vehicle that had your delivery was hijacked.
Once your parcel is ready and handed over to us. You will receive an sms with date of delivery. Again, our sincerest apologies for the frustration and inconvenience caused
Yours sincerelySkyNet SA Customer Service Centre
Skynet Worldwide Express's reply28 Jul 2022, 12:45
Official
Good day Prashanta
As advised, your query was escalated to JDG and a loss letter was sent for a replacement as the vehicle that had your delivery was hijacked.
Once your parcel is ready and handed over to us. You will receive an sms with date of delivery. Again, our sincerest apologies for the frustration and inconvenience caused
Yours sincerelySkyNet SA Customer Service Centre
As advised, your query was escalated to JDG and a loss letter was sent for a replacement as the vehicle that had your delivery was hijacked.
Once your parcel is ready and handed over to us. You will receive an sms with date of delivery. Again, our sincerest apologies for the frustration and inconvenience caused
Yours sincerelySkyNet SA Customer Service Centre