SkyNet = No Delivery

One star is too many as I have had NO SERVICE from SkyNet. I received an sms saying my parcel was out for delivery but it hasn't arrived. The next day when I tracked it, it still said out for delivery but half the day had past and it still hadn't arrived. I tried calling Skynet and they never answer, they just have a continuous voice message telling you how important your service is to them....(go figure). I tried the WhatsApp and email options expressing my disappointment in their service and enquiring when I'll receive my parcel. No response...I live in the hope that my parcel will eventually arrive but I would never choose to use this courier company. Unfortunately, I had no choice as the government department where I ordered my renewal licence uses them. Had I known how bad SkyNet's service was, I would rather have gone to the traffic department myself and waited in line to renew my licence.