LN
Lizette N
1 reviews | Active since Dec 2015
11 May 2023, 08:53
SKYNET my DIE but not in the SKY
Skynet has now messed up my VODACOM order TWICE!!!! They never on time. They don't communicate. Confirm Delivery but never pitches. JUST NO!!!!!!!!!!!!!!!!!!!!!! WORST SERVICE EVER I will not recommend Skynet t my worst enemy!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
11 May 2023, 10:32Dear Lizette Norris
Thank you for sharing your feedback. Please accept my sincerest apologies for the delay and inconvenience caused. Our team is looking into the issue an one of our consultants will be in contact with you to assist.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply11 May 2023, 10:32
Official
Dear Lizette Norris
Thank you for sharing your feedback. Please accept my sincerest apologies for the delay and inconvenience caused. Our team is looking into the issue an one of our consultants will be in contact with you to assist.
Yours sincerely,
SkyNet Worldwide Express
LN
Lizette N's updateReviewer Update
12 May 2023, 16:00Skynet phoned me today 12 May after 12 to inform me the delivery has been booked for SAME DAY DELIVERY.
A CONTRACTR working for SKyNet who will not be paid if the parcel is not delivered mad sure he was here withing an hour for delivery - Had no issues with location - finding the building the road the department - NOTHING!!!!
Bernett Hendrickse thanks for awesome friendly service - I know you only CONTRACT for SkyNet - but I wish you would give SkyNet drivers some training on Customer Service with NO BS!!!!!
Thanks
PS Vodacom - Chang service Providers - SkyNet is damaging your name!!!!
A CONTRACTR working for SKyNet who will not be paid if the parcel is not delivered mad sure he was here withing an hour for delivery - Had no issues with location - finding the building the road the department - NOTHING!!!!
Bernett Hendrickse thanks for awesome friendly service - I know you only CONTRACT for SkyNet - but I wish you would give SkyNet drivers some training on Customer Service with NO BS!!!!!
Thanks
PS Vodacom - Chang service Providers - SkyNet is damaging your name!!!!
LN
Lizette N's update12 May 2023, 16:00
Reviewer Update
Skynet phoned me today 12 May after 12 to inform me the delivery has been booked for SAME DAY DELIVERY.
A CONTRACTR working for SKyNet who will not be paid if the parcel is not delivered mad sure he was here withing an hour for delivery - Had no issues with location - finding the building the road the department - NOTHING!!!!
Bernett Hendrickse thanks for awesome friendly service - I know you only CONTRACT for SkyNet - but I wish you would give SkyNet drivers some training on Customer Service with NO BS!!!!!
Thanks
PS Vodacom - Chang service Providers - SkyNet is damaging your name!!!!
A CONTRACTR working for SKyNet who will not be paid if the parcel is not delivered mad sure he was here withing an hour for delivery - Had no issues with location - finding the building the road the department - NOTHING!!!!
Bernett Hendrickse thanks for awesome friendly service - I know you only CONTRACT for SkyNet - but I wish you would give SkyNet drivers some training on Customer Service with NO BS!!!!!
Thanks
PS Vodacom - Chang service Providers - SkyNet is damaging your name!!!!
Skynet Worldwide Express's replyOfficial
16 May 2023, 09:28Dear Lizette
Thank you for bringing this to our attention.
Your feedback is incredibly helpful. We wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart, and we are planning on making some internal changes based on your recommendations.
Thank you for bringing this to our attention.
Your feedback is incredibly helpful. We wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart, and we are planning on making some internal changes based on your recommendations.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply16 May 2023, 09:28
Official
Dear Lizette
Thank you for bringing this to our attention.
Your feedback is incredibly helpful. We wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart, and we are planning on making some internal changes based on your recommendations.
Thank you for bringing this to our attention.
Your feedback is incredibly helpful. We wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart, and we are planning on making some internal changes based on your recommendations.
Yours sincerely,
SkyNet Worldwide Express