WK
Witness K
1 reviews | Active since May 2023
31 Oct 2023, 08:57
Skynet Logistics and Buffalo Logistics biggest ****mers
This is far by my worst ever experience I have ever had. From Thursday they keep saying parcel is on the way till to date. They do not care . I wanted to lay a charge against them for theft because they have my parcel but they do not want to bring it back that's theft. Imagine everyday I enquire about my parcel same story enroute with the driver everyday. I paid my tax and duties I paid for that parcel so I will loose everything now
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Skynet Worldwide Express's replyOfficial
01 Nov 2023, 10:01 Dear Witness Khamanga
Please accept our sincere apologies for the poor service you received in the delivery of your consignment. We understand that timely delivery is critical and we failed to meet your expectations.
We take full responsibility for the delay and the negative impact it has on you. We have conducted a thorough investigation into the matter and have identified the root cause of the delay.
We take full responsibility for the delay and the negative impact it has on you. We have conducted a thorough investigation into the matter and have identified the root cause of the delay.
One of our consultants will be in contact with you to provide feedback.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply01 Nov 2023, 10:01
Official
Dear Witness Khamanga
Please accept our sincere apologies for the poor service you received in the delivery of your consignment. We understand that timely delivery is critical and we failed to meet your expectations.
We take full responsibility for the delay and the negative impact it has on you. We have conducted a thorough investigation into the matter and have identified the root cause of the delay.
We take full responsibility for the delay and the negative impact it has on you. We have conducted a thorough investigation into the matter and have identified the root cause of the delay.
One of our consultants will be in contact with you to provide feedback.
Yours sincerely,
SkyNet Worldwide Express