Skynet - lies and frustration.

I do not even think 1 star is an accurate rating for the terrible service received from Skynet. I received an email on the 6th of January to state my parcel is out for delivery. The parcel was not delivered on the 6th of January. I went onto the online tracking for Skynet to see where my parcel was. On the description to state why the parcel was not delivered it said "company closed". This is monumentally impossible as the address I chose for delivery is a Sports Bar where the operating hours is from 10am to 2am the following morning. There is always a person present on site to receive the parcel on my behalf. I have phoned Skynet on 3 separate occasions whereby I have been assured my parcel would be delivered by the end of the day and the driver would phone me 30minutes before hand. Here we are sitting on day 3, no phone call and no parcel delivered. Today the 9th of January I requested to be transferred through to the Durban branch which holds my parcel. I sat on hold for over 5 minutes and then conveniently the call drops. I am beyond frustrated at this point, because something that I ordered with the intention of this parcel being a birthday present for someone has now created a problem whereby the gift has been so delayed and left not only myself upset but the person who I intend to gift this parcel to. I truly do hope there is some accountability from the driver as to why he/she **** stating that the establishment was closed on the day they supposedly attempted to deliver my parcel. \ Who knows when my parcel will actually be delivered.