TS
Tommy S
1 reviews | Active since Dec 2019
20 Dec 2019, 16:56
Skynet *****
The service from this company is beyond poor. They **** about the time of delivery. First to Takealot and then to me as well. Then their call center told both of us that the package is out for delivery. But when I phoned the local guy from Skynet he told me the package didn't went out, but at 16H00 he was home already (heard the children in the background). My package was with him for two full days already. Pathetic, lying company.
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Skynet Worldwide Express's replyOfficial
03 Jan 2020, 09:18Good day Tommy S,
We would like to apologise for the frustration and inconvenience caused due to the delay in your parcel being delivered.
We value your comments as they will help us assess where we need to improve.
This will ensure we put measures in place to better our performance. For future inquiries and quick and efficient resolve of your queries, please feel free to use our email address *** or ***
Kind regards,
Skynet SA
We would like to apologise for the frustration and inconvenience caused due to the delay in your parcel being delivered.
We value your comments as they will help us assess where we need to improve.
This will ensure we put measures in place to better our performance. For future inquiries and quick and efficient resolve of your queries, please feel free to use our email address *** or ***
Kind regards,
Skynet SA
Skynet Worldwide Express's reply03 Jan 2020, 09:18
Official
Good day Tommy S,
We would like to apologise for the frustration and inconvenience caused due to the delay in your parcel being delivered.
We value your comments as they will help us assess where we need to improve.
This will ensure we put measures in place to better our performance. For future inquiries and quick and efficient resolve of your queries, please feel free to use our email address *** or ***
Kind regards,
Skynet SA
We would like to apologise for the frustration and inconvenience caused due to the delay in your parcel being delivered.
We value your comments as they will help us assess where we need to improve.
This will ensure we put measures in place to better our performance. For future inquiries and quick and efficient resolve of your queries, please feel free to use our email address *** or ***
Kind regards,
Skynet SA