Skynet leaves me fuming

I had to register with hello peter just to get this off my chest as nobody at Skynet can be bothered with another unhappy customer. I have been tracking my parcel since it was allocated a tracking number. The parcel spent two days in London and been sitting at JNB since then for 7 days!!! That just shows you where the incompetence lies. Since payment has been made (to clear customs) with an additional charge of R200 just for the admin that Skynet does.... the parcel had again been scanned FOUR times at the same location at different times with same info.... awaiting customs clearance!!! Now please tell me, which person is repeatedly picking up this package and scanning it with SAME update?? Isn’t the point of setting up a courier company to actually get the package MOVING towards the customer?! Absolutely dumbstruck!