tT
tash T
1 reviews | Active since May 2016
05 Oct 2023, 12:04
Skynet is useless
My Vehicle reg was sent to skynet on the 22nd of sep 2023. since then, i have moved offices and there has been no movement on the tracking. i have called many times, sometimes getting through and being told its out for delivery and to wait, and other times, waiting on hold for over 45 minutes at a time only to be hung up on. this is a complete embarrassment and they should be ashamed!
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Skynet Worldwide Express's replyOfficial
05 Oct 2023, 14:39Dear Tash B
Thank you for reaching out to us. We apologise for the delay in the delay of your parcel and that you were placed on hold for over 45 minutes. We value you as our customer and this should not have happened.
We have conducted a thorough investigation into the matter and have identified the root cause of the delay.
Our consultant will be in contact with you to assist further.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply05 Oct 2023, 14:39
Official
Dear Tash B
Thank you for reaching out to us. We apologise for the delay in the delay of your parcel and that you were placed on hold for over 45 minutes. We value you as our customer and this should not have happened.
We have conducted a thorough investigation into the matter and have identified the root cause of the delay.
Our consultant will be in contact with you to assist further.
Yours sincerely,
SkyNet Worldwide Express