SKYNET IS USELESS AND NEVER TAKE COMPLAINTS SERIOUSLY

Have parcel from buffalo which arrived on time, saw that it was given skynet waybill was created, awaiting to be picked, called skynet to follow up they say they never received package, when contacting buffalo they showed me waybill created by skynet, when calling skynet and alerting them of the waybill now they see you know your story they tell you the truth that they were waiting for other packages to send them together. It was delayed now they deliver, they want proof of address and proof of residence to keep them, you make them aware of POPIA, there is nothing they signed about protecting your private info, their drivers dont get into residence they just tell you what they want over the phone if you dont have they never arrive, mind you skynet sends no sms with which documents to prepare in order to collect clothes. if Buffalo doesnt change skynet i dont know, the last time i changed the address and they didnt update on the system so their driver kept going to my home instead of work only to find out the address was never updated on the package and even though the distance is not much he kept going back with it.