1 reviews | Active since May 2016

20 Oct 2022, 12:05

Skynet is useless

My experiences are very similar to other people on this site. Each day for four days running I have received an "out for delivery" SMS, and yet I am still waiting. Whatsapp number has a 12 hour turnaround time and don't bother trying to call the customer helpline. The package I ordered was mission critical (I say 'was' because I needed it 2 days ago), so if you are ordering something online, please check who the will be fulfilling delivery and if it is Skynet, buy somewhere else.

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Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply20 Oct 2022, 12:38
Official
Dear Craig Hannabus
We are sorry that your experience did not match your expectations.We understand it was frustrating not having your parcel delivered in a timely manner. Please accept our sincerest apologies.

We are looking into this issue and will resolve it promptly and accurately. We really appreciate you taking the time to give us feedback.Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution. We look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***. We assure you of our personalised service at all times.

Yours sincerelySkyNet Worldwide Express

's update20 Oct 2022, 13:03
Reviewer Update
Thank you very much for your prompt response and phone call. I eagerly await the arrival of my package.
Skynet Worldwide Express
Skynet Worldwide Express's reply20 Oct 2022, 13:08
Official
It is only a pleasure.