KD
Khazimla D
1 reviews | Active since Mar 2022
18 Mar 2022, 16:50
SkyNet is trash.
I ordered something from an overseas site, SkyNet is the courier service that was suppose to deliver my parcel. After 2 weeks of not being able to get hold of them I called my “personal importer” and the only information she had was that the truck had been high jacked. They hadn’t called me I had to call them. They aren’t telling me the way forward it’s just that it’s been lost and that’s that. I’m highly disgusted by their service.
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Skynet Worldwide Express's replyOfficial
22 Mar 2022, 09:08 Good day Khazimla
We are sorry that your customer experience did not match your expectation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Please kindly note that your query was escalated to our imports team and they will be in contact soon regarding way forward.
Yours sincerelySkynet SA Customer Service Centre
We are sorry that your customer experience did not match your expectation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Please kindly note that your query was escalated to our imports team and they will be in contact soon regarding way forward.
Yours sincerelySkynet SA Customer Service Centre
Skynet Worldwide Express's reply22 Mar 2022, 09:08
Official
Good day Khazimla
We are sorry that your customer experience did not match your expectation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Please kindly note that your query was escalated to our imports team and they will be in contact soon regarding way forward.
Yours sincerelySkynet SA Customer Service Centre
We are sorry that your customer experience did not match your expectation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Please kindly note that your query was escalated to our imports team and they will be in contact soon regarding way forward.
Yours sincerelySkynet SA Customer Service Centre