NM
Nkosana M
1 reviews | Active since Jul 2020
24 Aug 2026, 18:13
Skynet is overrated, worst service ever
I have made orders on the 12th of August, and Buffalo managed to deliver 7 days ago but not Skynet, I called in today to check and confirmed that the driver says 17h00 latest 24th of August and im still sitting with no order, the birthday celebration is ruined, Im so disappointed, I wish the was an option to fetch the orders myself...so inconsiderate. If possible I want my many back and they can cancel everything
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Nkosana M's updateReviewer Update
25 Aug 2026, 09:09I have called in again today to follow up on my expected delivery. Bridget put me on hold for over 13 minutes just holding, eventually connected me to the driver who's name is Ali, a very rude employee. When he came to the phone he first said hello and I asked who is now speaking as I was speaking to Bridget, he rep**** by saying "Who do you wanna speak to". I then asked about my order that he personally said I would receive by 5pm yesterday and his reply was he has more than a hundred deliveries he has to make and Im not the only one he has to deliver to. I then asked Bridget that I want to escalate this, she said hold on, then im cut off the line, I mean really, what is this? If really your calls are recorded, please listen to the call. Today was the 4th time I was calling for the same delivery update. The purpose of this order was for a babies birthday of which have already passed, im extremely disappointed by Skynet and its employees. Clearly there is no accountability and repercussions, hence this behavior.
NM
Nkosana M's update25 Aug 2026, 09:09
Reviewer Update
I have called in again today to follow up on my expected delivery. Bridget put me on hold for over 13 minutes just holding, eventually connected me to the driver who's name is Ali, a very rude employee. When he came to the phone he first said hello and I asked who is now speaking as I was speaking to Bridget, he rep**** by saying "Who do you wanna speak to". I then asked about my order that he personally said I would receive by 5pm yesterday and his reply was he has more than a hundred deliveries he has to make and Im not the only one he has to deliver to. I then asked Bridget that I want to escalate this, she said hold on, then im cut off the line, I mean really, what is this? If really your calls are recorded, please listen to the call. Today was the 4th time I was calling for the same delivery update. The purpose of this order was for a babies birthday of which have already passed, im extremely disappointed by Skynet and its employees. Clearly there is no accountability and repercussions, hence this behavior.
