KM
Karabow M
1 reviews | Active since Oct 2021
15 Aug 2022, 16:48
Skynet is kaak 🤬
Skynet is sh*t, why send out sms's every day that the parcel is out for delivery when you know very well that you won't deliver, I can't go anywhere because I'm afraid that when they arrive they will not find anyone to receive the parcel. What you are doing is annoying, not nice at all. Nxe!
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Replies (1)
Skynet Worldwide Express's replyOfficial
16 Aug 2022, 08:18Dear Karabo
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
Please kindly provide us with your waybill/tracking number as the ref number provided doesn't generate any tracking information
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.
Yours sincerely
Skynet SA Customer Service Centre
Skynet Worldwide Express's reply16 Aug 2022, 08:18
Official
Dear Karabo
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
Please kindly provide us with your waybill/tracking number as the ref number provided doesn't generate any tracking information
Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.
Yours sincerely
Skynet SA Customer Service Centre