SkyNet is a nightmare, I bought a package on Avo Nedbank App on the 30th of June and the expected delivery date was the 5th of July

SkyNet is a nightmare, I bought a package on Avo Nedbank App on the 30th of June and the expected delivery date was the 5th of July. Skynet collected the package on the 4th of July and still today, I am waiting for the delivery. I tried calling and texting them, no one cares to answer. I regret having to deal with SkyNet even though it was not an option for me. SkyNet deserve 0 star for their service. I was given a reference number to track it, when I track it, it says consignee is not available, how is that even possible?