KR
Khuthi R
1 reviews | Active since Jul 2015
13 Nov 2020, 06:42
Skynet horrible
I have been using Skynet online for the past two years, every week for my business. This partnership with Droppa is really not working. Your Skynet online website was pefect I could request a pick up and drop off without any hassles , paying online perfectly. Since the partnership payments not going through online, can’t even track the parcel, parcels not arriving, everything is just a mess. My bussiness is suffering .
You have lost me as a loyal customer of two years.
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Skynet Worldwide Express's replyOfficial
16 Nov 2020, 10:10Dear Khuthi Thank very for your balanced and fair review of SkyNet Worldwide Express’s service. Your feedback is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart and we are planning on making some internal changes based on your recommendations. I appreciate your kind words and professional demeanour and look forward to seeing more of your work in the future. Thank you again for taking the time to share your experience with us. We're grateful for customers like you. Please do not hesitate to connect with me at any time on *** I assure you of my personalised service at all times.Yours sincerelySkynet SA
Skynet Worldwide Express's reply16 Nov 2020, 10:10
Official
Dear Khuthi Thank very for your balanced and fair review of SkyNet Worldwide Express’s service. Your feedback is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart and we are planning on making some internal changes based on your recommendations. I appreciate your kind words and professional demeanour and look forward to seeing more of your work in the future. Thank you again for taking the time to share your experience with us. We're grateful for customers like you. Please do not hesitate to connect with me at any time on *** I assure you of my personalised service at all times.Yours sincerelySkynet SA