Skynet falsely marked me as unavailanle

Skynet falsely marked me as unavailable.Skynet courier says delivery failed and cosignee not available,this is a lie because there was no attempt to contact me at all and I was available all day.i want to know where I can complain about this poor serviceThis information is incorrect and misleading. I was available at the delivery address for the entire day and no delivery attempt was made. No one called me, no message was sent, and no courier arrived at my premises. This is unacceptable, as it delays an urgent Telkom router delivery and reflects false information on your system. 3rd 3rd