1 reviews | Active since Jun 2012
SkyNet fails and sucks
I wish I could give this a zero star rating. I was disappointed to read that alot of reviews have been going through my frustrations. I ordered from Shein at the end of September. SkyNet scanned in my parcel on 6 October 2023. On 12 October 2023 my Parcel was sent "out for delivery". However up until today, 25 October my parcel has not been delivered. I have phoned a week ago and the matter was escalated. On 24 October it was "out for delivery" again. I emailed and phoned the service provider and there is absolutely no response or feedback. I spent a lot of money on my order and it honestly feels like it is missing or ****** however they just don't admit it. My references are
WAYBILL NUMBER: ***
REFERENCES: BUFZA***YQ
I hope resorting to this platform will provide me some feedback. I honestly even feel that I can get into my car and go fetch my parcel myself.
Thank you for contacting us. We understand how frustrating it must be and apologise for the inconvenience caused thus far. We are looking into this issue and will ensure your order is delivered to you soon.
Thank you for contacting us. We understand how frustrating it must be and apologise for the inconvenience caused thus far. We are looking into this issue and will ensure your order is delivered to you soon.
I really hope there is more to this reply than just a copy and paste method. As no one has contacted me and I still have no delivery. No one replies on WhatsApp even when the chat is escalated to an agent. One simply cannot get through to your call centre.
I really hope there is more to this reply than just a copy and paste method. As no one has contacted me and I still have no delivery. No one replies on WhatsApp even when the chat is escalated to an agent. One simply cannot get through to your call centre.
You will be contacted shortly.
Yours sincerely.
You will be contacted shortly.
Yours sincerely.
I just wanted to thank you for calling me as promised. I even got a call to confirm that my parcel has been given to the courier on 27 October 2023 who delivered it successfully this evening (27th). Thank you for trying to resolve this complaint as speedy as possible.
Kind regards
Nadine
I just wanted to thank you for calling me as promised. I even got a call to confirm that my parcel has been given to the courier on 27 October 2023 who delivered it successfully this evening (27th). Thank you for trying to resolve this complaint as speedy as possible.
Kind regards
Nadine
Thank you for the feedback. We are happy to hear from you.
Yours sincerely,
SkyNet Worldwide Express
Thank you for the feedback. We are happy to hear from you.
Yours sincerely,
SkyNet Worldwide Express