SkyNet - extremely poor courier service

SkyNet should not even receive 1 star, but it was the lowest possible rating. Phoned SkyNet 8 times between 9:35 and 18:30 after receiving a message that a delivery will be made before 17:00. A lady assisted me at 9:35 and failed to correct my delivery address to my work address after it has already been 'successfully' corrected by the provider. She put me on hold and contacted the driver , thereafter confirmation was given that the delivery will be made after 14:00 at my home address as I will only be at home from 13:30. At 11:00 the courier phoned me and stated that he was at my home address and that he will return to the address after 14:00. I made arrangements to be at home from 14:00 to accept my parcel. I contacted SkyNet at 14:30 to follow up, a lady named Lovell assisted me, put me on hold and then let me know that the driver will be at my home in 20 minutes' time. At 18:20 I phoned the driver directly and he stated that he was already at the debriefing warehouse and will not be able to deliver my parcel today. He gave me the number of his manager (William). Upon contacting the number, it was the wrong number. I phoned the driver and told him that the number was incorrect and he provided me with another false number. I urge every consumer considering the use of SkyNet couriers to think twice.