1 reviews | Active since Nov 2018
Skynet Express terrible service
I decided to get my car license renewed through my FNB app as it seemed like a hassle free option. Everything on the FNB side ran smoothly until it came to delivery.. Skynet are really dropping the ball as a service provider to FNB and I really hope that FNB reviews this and moves their courier of choice to another brand.
They confirmed a delivery date with me on three occasions, and failed to deliver on all three dates.
Not even a call or a sms to notify me of this change. I sat at home waiting for my deliver as promised without an outcome.
I am now without an updated car license and at the mercy of an *********** courier service.
Please FNB PLEASE change your courier service provider to a brand that is more reliable and trustworthy.
Concerned FNB Client.
Thank you for sharing your feedback. We strive to provide excellent customer service in a timely manner and apologise for any inconvenience caused thus far. We understand your disappointment and have taken steps to ensure that you receive your parcel today.
With that said, our consultant will be in contact with you to confirm the delivery time.
Yours sincerely,SkyNet Worldwide Express
Thank you for sharing your feedback. We strive to provide excellent customer service in a timely manner and apologise for any inconvenience caused thus far. We understand your disappointment and have taken steps to ensure that you receive your parcel today.
With that said, our consultant will be in contact with you to confirm the delivery time.
Yours sincerely,SkyNet Worldwide Express
