LM
LETTIE M

1 reviews | Active since Mar 2023

29 Mar 2023, 22:49

Skynet express courier you are a disappointment to your clients you don't live up to your mission statement 3

The worse courier company I've ever gotten involved with... this company can lie and promise you then leave you like that...they will never even try to answer your phone calls...RTMC sent my parcel via this skynet courier and the skynet courier notified me that I'll be recieving my parcel that day..I waited through out the day and busy tracking it to my surprise the parcel never gotten to me that day...I went online to track it only to find out it has been sent back and forward to their branches... when you try to contact them they'll never answer your call, they'll keep on saying you are the most important person to them but never want to attend to you...I mostly think the fault is with their *********** drivers. Such a big company can be so disappointing... skynet express courier you don't live up to your mission statement 🧐

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Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply30 Mar 2023, 15:07
Official
Dear Lettie Mo***eng

Thank you for sharing your feedback. We strive to provide excellent customer service in a timely manner, and apologise for the inconvenience this has caused thus far. 
We would like the opportunity to investigate your feedback. Please let us know if you prefer that we call or email you to discuss this further.


Yours sincerely
SkyNet Worldwide Express
LM
LETTIE M's update31 Mar 2023, 19:10
Reviewer Update
Thank you skynet after this review three days later my RTMC parcel was delivered safely into my hands ..thank you! Thank you!🤗
Skynet Worldwide Express
Skynet Worldwide Express's reply03 Apr 2023, 09:33
Official
Dear Lettie

Thank you for the feedback. We are happy to hear that all is in order. 

 
Yours sincerely
SkyNet Worldwide Express