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Tseko M

1 reviews | Active since Nov 2016

31 Aug 2023, 05:43

Skynet don't deliver, disappointed

In April the RTMC parcel 'motor licence disc's was delivered to my address without issue in less 2 days. Now in August they can't deliver because the address provided is bad. I don't buy that and sadly I can't use the car until I receive the disc. I paid R99 delivery for nothing. People think carefully when you renew your disc online, it will end with this guys who fails to deliver and you will be disappointed.

0
Replies (5)
Skynet Worldwide Express
Skynet Worldwide Express's reply31 Aug 2023, 10:10
Official
Dear Tseko
Thank you for reaching out to us. We sincerely apologise for the inconvenience caused. We strive to provide our clients with the best service and ensure that your happiness is our satisfaction. Please expect a call from one of our agents to ensure your query is resolved. 

We hope to hear from you soon. 
Yours sincerely,SkyNet Worldwide Express 

TM
Tseko M's update31 Aug 2023, 10:26
Reviewer Update
Thank you, I have received a call. I will confirm once I get my parcel.
TM
Tseko M's update01 Sept 2023, 19:01
Reviewer Update
I give up now, after all you got the tender from Gov department. Same WhatsApp group😞
Skynet Worldwide Express
Skynet Worldwide Express's reply05 Sept 2023, 08:52
Official
Dear Tseko Maloka
 We are extremely sorry for the inconvenience caused to you due to the delay in the delivery of your parcel. Although our company strives for 100% customer satisfaction, its clear we've fallen short in this instance and frustration from your side is justifiable.
We will ensure that your parcel is delivered today. One of our consultants will be in touch with you to confirm the delivery details. 
Yours sincerely,Skynet Worlwide Express
TM
Tseko M's update07 Sept 2023, 19:25
Reviewer Update
Hi there,

Finally received the parcel today, thank you.

Regards
Tseko