SKYNET DELIVERY SERVICES

My order seems to have 'disappeared' from Buffalo Logistics as they have claimed to have handed it over to a third party who is, Skynet Local, who also claims they do not have my parcel. Nobody has a solution for me as to where my parcel is and why it is gone. Both these companies have told me to phone up and down for an answer instead of taking matters into their own hands and sorting it out as it is their responsibility for the missing parcel. This parcel was out for delivery last week Wednesday, the 11th of October, and since then every day the reason for no delivery is that the driver was unable to finish all deliveries. Suddenly on the 15th of October, I was notified that my parcel was handed over to Skynet Local. When I contacted Buffalo about my parcel on Monday the 16th of October, the said the parcel is out of their warehouse and not their responsibility. When I contacted Skynet Local on Tuesday, they claimed that the parcel would be out for delivery on the 18th of October which is today. When I contacted Skynet today again they have claimed they never received the parcel and do not know where this parcel is. I do not think I will ever be able to order through Shein again, as I do not want to struggle and worry about whether I will ever find my things again.

Both these companies have given me horrible customer service and were extremely rude and unhelpful and do not take responsibility for anything. All the money I have paid for my things, no answer and no solution so what am I supposed to do now?