WR
Wouter R

1 reviews | Active since Oct 2012

02 Jun 2023, 07:43

Skynet delivery and Service SUCKS.

"The partnership that delivers" You people aint delivering **** man. I have been waiting now for a week for an overnight package. I have phone you people everyday of the week to find out whats plotting, and you keep promising we will deliver, we will escalate blah blah blah. Even now, when i phoned, i got cut of. For a courier company, you oaks sure like to NOT deliver.

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Replies (11)
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Wouter R's update02 Jun 2023, 09:42
Reviewer Update
Please Email me, so that i can send you all the RELEVEVANT information in an email, so that there is NO confusion on where/how to deliver.
Thank you
Wouter
WR
Wouter R's update02 Jun 2023, 09:53
Reviewer Update
Thank you,
Wouter
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Jun 2023, 10:48
Official
Dear Wouter Ros

Thank you for sharing your feedback. Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution. 

We look forward to hearing from you.


Yours sincerely
 SkyNet Worldwide Express
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Jun 2023, 11:51
Official
Dear Wouter 

It is well noted. Kindly check your emails for feedback. 

Yours sincerely 
SkyNet Worldwide Express
Skynet Worldwide Express
Skynet Worldwide Express's reply02 Jun 2023, 12:25
Official
You are welcome.
WR
Wouter R's update06 Jun 2023, 15:40
Reviewer Update
Low and behold, still no delivery. Despite being in contact with Skynet almost literally EVERYDAY, and confirming my address probably in the region of 10 odd times, and getting apologies and assurance that it would be delivered, Monday, and then Tuesday...we're going on Wednesday.

I'm fairly certain that this is now intentional.

You can phone the Courier Guys and ask them how to do it, because they have without fail, delivered every time. In fact, just today they delivered here, same address as what Skynet (supposedly) have. Maybe you should subcontract to them.

Skynet Sucks, your service sucks, your ability to keep time sucks. Your apologies and assurances have no meaning. Overall, anyone thinking of signing a contract with you, or use your services, should have his/her examined.
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Wouter R's update07 Jun 2023, 07:35
Reviewer Update
Where's my package skynet?
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Wouter R's update07 Jun 2023, 08:28
Reviewer Update
Where's my package skynet?
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Wouter R's update07 Jun 2023, 08:54
Reviewer Update
Where's my package skynet?
WR
Wouter R's update07 Jun 2023, 09:52
Reviewer Update
Where's my package skynet?
Skynet Worldwide Express
Skynet Worldwide Express's reply08 Jun 2023, 10:37
Official
Dear  Wouter 

Please accept our sincerest apologies for the late response. 
An agent will be in contact with you to assist. 

 Yours sincerely 
SkyNet Worldwide Express