DN
Deirdre N

1 reviews | Active since Aug 2020

06 Dec 2022, 12:34

Skynet couriers useless

Ordered a package, on tracking it shows it was received by them and out for delivery. 30 November at approximately 9:30, shows could not deliver as consignee not available. Utter nonsens we are 3 people at home as I work from home, and the students in our household is done with exams. Later that afternoon tracking shows Bad address?? Every day same thing it is out for delivery, try contacting them telephonically and they just keep you waiting.... Why can other couriers deliver on time and also at the correct adres, no such nonsens as a bad address. Will never be able to recommend them

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply07 Dec 2022, 08:50
Official
 Dear Deirdre Rieger Nagel Thank you for reaching out. We apologise for the trouble with your order not arriving on time and understand how frustrating that can be. We would like the opportunity to talk and investigate your feedback further. 
Please let us know if you prefer that we call or email you to discuss how we can provide further assistance.
We look forward to hearing from you.

Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerelySkyNet Worldwide Express