SKYNET COURIERS TO SHUT THEIR DOORS PERMANENTLY!

My Shein order arrived in South Africa on 28 March 2026 at 04:30, and was collected from the Johannesburg hub by your courier at 23:42 the same day. What has followed since then is a complete breakdown in service, communication, and basic accountability.

Tracking timeline:

29/03/2026 23:45 – Scheduled for delivery 30/03/2026 11:23 – “No one available at home” (This is blatantly incorrect as the delivery address is my work address) 30/03/2026 23:44 – Scheduled for delivery 31/03/2026 13:56 – “No one available at home” (Again, factually incorrect) 01/04/2026 00:31 – Scheduled for delivery 01/04/2026 01:39 – “Due to unforeseen circumstances” rescheduled 09/04/2026 01:39 – Scheduled for delivery 09/04/2026 12:00 – “Due to unforeseen circumstances” rescheduled 09/04/2026 23:17 – Scheduled for delivery

As of 10 April 2026 at 16:48, I have still not received my parcel.

This is not a delay — this is gross negligence.

I contacted your call centre this morning. They allegedly spoke to the driver, who indicated he would “see when he is next in my area” to arrange delivery. This response is completely unacceptable. If my parcel is scheduled for delivery, it must be delivered — not fitted in at the driver’s convenience.

I was promised the driver would contact me before 15:00. This did not happen.

A follow-up call to your offices resulted in yet another unacceptable response: the driver’s phone is now switched off, and I am expected to “sit tight and wait.” Wait for what, exactly? There is no accountability, no timeline, and no service.

I have also formally requested call logs to substantiate your repeated claims that delivery attempts were made. To date, no such proof has been provided — because those “attempts” clearly did not happen.

At this point:

You have failed to deliver on multiple scheduled dates You have provided false delivery attempt information You have no control over your drivers You have failed to communicate or resolve the issue

I have paid for this service. What I have received instead is incompetence and complete disregard for the customer.

Formal complaints have been lodged with the relevant regulatory bodies. Whether anything comes of that remains to be seen — but this level of service should not go unchallenged.

I expect immediate resolution and delivery of my parcel without further excuses.