AM
Allan M

1 reviews | Active since Feb 2022

25 Feb 2022, 19:50

Skynet Couriers poor service

Paid courier service fails to deliver at door and asks to meet at robots as he is in a hurry,yet a courier service fee was charged.

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply28 Feb 2022, 12:09
Official
Dear Allan Moodley
 
Thank very for your balanced and fair review of SkyNet Worldwide Express’s service. Your feedback is incredibly helpful. We are sorry that your experience did not match your expectation. We wanted to let you know we've addressed the issues  you've mentioned in your review with our Durban branch and we are planning on making some internal changes based on your recommendations. I appreciate your kind professional demeanor and look forward to seeing more of your work in the future.
 
Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Please do not hesitate to connect with us at any time on *** or ***

We assure you of our personalised service at all times.
Yours sincerely,
Skynet SA Customer Service Centre