1 reviews | Active since Jul 2021
SkyNet couriers lies and lazy service!!!
So I placed an order which was tracked Friday morning, arrived at cape Town hub after 4am. The order which was supposed to be dispatched the same day apparently never made it out for delivery. When I called later the Friday 18 March 2022 the sales guy told me that he doesn't know why it didn't go out. Anyway after complaining that I do not want my order the following Tuesday he said I would get it the next day 19march. So I check to see if tracking details have updated, nothing. I call and call and call. Their line on the phone mind you is "Your call is important to us" what a joke... The guy probably **** because he knew I would have no way of speaking to someone. When I went online saw that skyNet is closed Saturdays... Amazing how today businesses can make it seem like they're doing us a favor!!!!
We are sorry that your customer experience did not match your expectation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Please kindly note that your parcel is out on delivery for today. A consultant will give you a call shortly regarding Time of delivery.
Yours sincerely
We are sorry that your customer experience did not match your expectation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Please kindly note that your parcel is out on delivery for today. A consultant will give you a call shortly regarding Time of delivery.
Yours sincerely