SkyNet Couriers

I have NEVER come across a more disinterested courier company as SkyNet. As a seller on BobShop, I received an order on Sunday 28th April. It was packed that day and the Waybill printed for SkyNet the "preferred" courier company BobShop recommended. I phoned SkyNet agent in PMB on Monday 3:30 pm to ascertain that they were still coming to collect the parcel. After speaking to THREE persons, NOT including the driver, I was informed that it would be collected BEFORE 5:00 pm. Of course, nobody arrived. I wrote to the "Complaints" department of SkyNet informing them that they had better pick up the parcel Tuesday afternoon as I would NOT be available in the morning. At around 10:am I receive a call from they saying they are at my gate. I AGAIN advised them that I would ONLY be there in the afternoon and the driver said he would return. At 3:00 I again tried phoning the agent in PMB. After trying FOUR TIMES, I gave up and phoned their main office, to be told that I now would have to wait until Thursday (Wednesday being a holiday). Absolutely NO concern was shown by SkyNet and NO OFFER for assistance. No wonder they have only a 2-star rating. I would NOT give them any. They are totally disinterested in the customer, disinterested in answering the phone and I personally WILL NEVER USE THEM AGAIN!!!!!!!!!