ZK
Zelda K
1 reviews | Active since Nov 2023
28 Nov 2023, 09:16
Skynet couriers dont deliver!!
A rating of 1 star, is in fact 1 star too many!! The service is non-existing. Vehicle registration documents were scanned in on 22/11/2023, I called on Friday 24/11/2023 to enquire when I can expect delivery. Was told by agent he would ensure it gets delivered on Monday 27/11/2023. Monday came and went. I again called this morning. Was told was scanned again last night - yet no updates on their tracking site. Was told that a Michael would call me back within 3 minute to arrange delivery. That was about half an hour ago. Clearly they are in no rush to deliver!!
Helpful (0)
Replies (4)0
Replies (4)
Skynet Worldwide Express's replyOfficial
28 Nov 2023, 12:46Dear Zelda Kuter
We are sorry to hear that you had a frustrating experience. We are looking into this issue and will resolve it promptly. One of our consultants will be in contact with you to discuss this further.
We really appreciate you bringing this issue to our attention. Your feedback helps us do better.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear that you had a frustrating experience. We are looking into this issue and will resolve it promptly. One of our consultants will be in contact with you to discuss this further.
We really appreciate you bringing this issue to our attention. Your feedback helps us do better.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply28 Nov 2023, 12:46
Official
Dear Zelda Kuter
We are sorry to hear that you had a frustrating experience. We are looking into this issue and will resolve it promptly. One of our consultants will be in contact with you to discuss this further.
We really appreciate you bringing this issue to our attention. Your feedback helps us do better.
Yours sincerely,SkyNet Worldwide Express
We are sorry to hear that you had a frustrating experience. We are looking into this issue and will resolve it promptly. One of our consultants will be in contact with you to discuss this further.
We really appreciate you bringing this issue to our attention. Your feedback helps us do better.
Yours sincerely,SkyNet Worldwide Express
ZK
Zelda K's updateReviewer Update
28 Nov 2023, 15:38So despite telling me my issue will be resolved promptly - another 2 hrs have passed, no call nor delivery!
ZK
Zelda K's update28 Nov 2023, 15:38
Reviewer Update
So despite telling me my issue will be resolved promptly - another 2 hrs have passed, no call nor delivery!
ZK
Zelda K's updateReviewer Update
28 Nov 2023, 15:40Actually close to 3 hours!! A post office queue moves faster than your courier delivery!
ZK
Zelda K's update28 Nov 2023, 15:40
Reviewer Update
Actually close to 3 hours!! A post office queue moves faster than your courier delivery!
Skynet Worldwide Express's replyOfficial
28 Nov 2023, 18:02Dear Zelda Kuter
According to tracking, the parcel was delivered.
Our consultant will be in contact with you to confirm
Yours sincerely,SkyNet Worldwide Express
According to tracking, the parcel was delivered.
Our consultant will be in contact with you to confirm
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply28 Nov 2023, 18:02
Official
Dear Zelda Kuter
According to tracking, the parcel was delivered.
Our consultant will be in contact with you to confirm
Yours sincerely,SkyNet Worldwide Express
According to tracking, the parcel was delivered.
Our consultant will be in contact with you to confirm
Yours sincerely,SkyNet Worldwide Express