HH
Hope H
1 reviews | Active since Dec 2022
05 Dec 2022, 13:58
Skynet Courier company not delivering parcels
My parcel was "out for delivery" on Wednesday 30 November, according to the tracking information on the website. It's now Monday 5 December and I have still not received anything. Countless phone calls are not answered even though I am being constantly assured that "My call is important to us"...messages have been sent and not rep**** to, emails have been sent and not one Agent has contacted me as promised in the automated reply. So, sadly I will never again purchase from a company that uses Skynet as their courier. I am trying to support local but courier companies like this make it very difficult.
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Replies (2)
Skynet Worldwide Express's replyOfficial
06 Dec 2022, 09:51Dear Hope Hornby
Thank you for sharing your feedback. We are sorry to learn that you have not received your parcel. We would like to look into this issue further and resolve it promptly. Kindly provide the waybill number linked to your query and our consultant will make contact with you to assist further.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express
Thank you for sharing your feedback. We are sorry to learn that you have not received your parcel. We would like to look into this issue further and resolve it promptly. Kindly provide the waybill number linked to your query and our consultant will make contact with you to assist further.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply06 Dec 2022, 09:51
Official
Dear Hope Hornby
Thank you for sharing your feedback. We are sorry to learn that you have not received your parcel. We would like to look into this issue further and resolve it promptly. Kindly provide the waybill number linked to your query and our consultant will make contact with you to assist further.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express
Thank you for sharing your feedback. We are sorry to learn that you have not received your parcel. We would like to look into this issue further and resolve it promptly. Kindly provide the waybill number linked to your query and our consultant will make contact with you to assist further.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express
HH
Hope H's updateReviewer Update
09 Dec 2022, 11:44Thank you for the reply..my parcel did eventually arrive. Clearly you ar joking when you ask me to contact you......how about you replying to emails and contacting customers as stated in said emails...
HH
Hope H's update09 Dec 2022, 11:44
Reviewer Update
Thank you for the reply..my parcel did eventually arrive. Clearly you ar joking when you ask me to contact you......how about you replying to emails and contacting customers as stated in said emails...