Skynet couldn't find their behinds with a map and compass

After settling the finance on my vehicle, I had the option to have the registration documents delivered via registered mail (not an option, because SAPO) or courier - I opted for courier and paid the fee up front.

A few days later, I received an email from the receptionist, at our regional head office to, collect a parcel from the front desk ... only: I am not at our regional head office and that is not the address I stipulated for delivery.

Someone at Skynet decided that I do, in fact, not know the correct address for my office and delivered my parcel to our head office. I had to make several calls to their call centre, each time being cut off at just over the 10 minute mark - these include calls where I was transferred to their Cape Town depot that never seems to answer their telephones.

I eventually got an email address for a manager in their depot from a call centre agent - two days of emails back and forth and CC'ing every single shift manager whose email address I found in between, and I am still no closer to receiving my parcel.

Absolutely shocking! The post office would have been faster.