SKYNET CAPE TOWN ARE ****S!!!

I wish I can give negative star rating. I got a sms from skynet about my package being delivered yesterday at 8am, I waited all day made sure I stayed home for it as its a birthday gift for someone tomorrow, It gets to 4pm I realize no package will get delivered this late and I call the branch, email and sms, I check the track order and it says customer refused delivery, WHEN NOBODY WAS AT MY PREMISES TO DELIVER., NOBODY SPOKE TO ME. I call this morning as they didnt answer yesterday and they tell me oh sorry the package is now in JHB and Im in cape town, there is nothing they can do. Seems to me like this is a trick late drivers are doing to avoid trouble so they just act like the customer refused, I will be cancelling my account with the service provider and its all because of SKYNET CAPE TOWN