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Nojilile N
1 reviews | Active since Jul 2017
13 Oct 2023, 11:48
skynet bad service
very bad service was notified that my parcel is out for delivery on 2023.10.05 but still have not received it. When i call was told about bad address but why not call me if they cannot find the address today is 2023.10.13 i am still waiting i decided to make an arrangement for collection but i paid for delivery
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Replies (2)
Skynet Worldwide Express's replyOfficial
23 Oct 2023, 09:57Dear Nomvuzo N
Thank you bringing this to our attention. We apologise for the delay and any inconvenience caused. We value our customers and this should not have happened. We would like to investigate this further so that we know what went wrong and to take steps necessary to avoid this from happening again.
Kindly please provide the waybill/tracking number so that we can investigate immediately.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply23 Oct 2023, 09:57
Official
Dear Nomvuzo N
Thank you bringing this to our attention. We apologise for the delay and any inconvenience caused. We value our customers and this should not have happened. We would like to investigate this further so that we know what went wrong and to take steps necessary to avoid this from happening again.
Kindly please provide the waybill/tracking number so that we can investigate immediately.
Yours sincerely,
SkyNet Worldwide Express
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Nojilile N's updateReviewer Update
01 Nov 2023, 10:18The waybill no ***
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Nojilile N's update01 Nov 2023, 10:18
Reviewer Update
The waybill no ***