Skynet bad service

I renewed my car license via eNatis and they used skynetworldwide to deliver the disc. I received no phone call confirming the delivery date or time.

I received and sms that my package would be delivered at the address (which was my work address) at 18:00 on a Saturday night on 29 Sept 2024.

I struggled to get through to them on the phone. They did nott answer emails or the whatsapp number. When tracking the package it showed it was out for delivery on 28 Sept 2024 at 17:57:07)

Eventually after much frustration they answered my email and I was told at 14:23 on Monday that the package would be delivered Monday (30 Sept 2024) before 17:00. I only work till 16:00. I am waiting at work but there is no package.

I had no problems last year.

I will need to find another way to renew my license next year because of skynetworldwide's bad service.